Legal notice
Das Blümchen Franchise GmbH
Burgweg 2 | 79112 Freiburg
Contact:
Franchise headquarters:
hallo@bluemchen.restaurant
Freiburg location:
freiburg@bluemchen.restaurant
Friedrichshafen location
friedrichshafen@bluemchen.restaurant
Supervisory authority:
Office for Public Order Freiburg
Responsible for content in accordance with § 55 Abs. 2 RStV:
Das Blümchen Franchise GmbH
Website design:
Das Blümchen Franchise GmbH
Liability for content:
The author accepts no responsibility for the topicality, correctness, completeness, or quality of the information provided. Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded, unless there is evidence of wilful intent or gross negligence on the part of the author. All offers are non-binding and subject to change. The author expressly reserves the right to change, supplement, or delete parts of the website or the entire offer without prior notice, or to discontinue publication temporarily or permanently.
Liability for links:
Despite careful checking, the author accepts no liability for the content of external links. The operators of linked sites are solely responsible for their content.
Copyright:
The authors endeavor to observe the copyrights of the graphics, sound documents, video sequences, and texts used in all publications, to use graphics, sound documents, video sequences, and texts created by themselves, or to make use of license-free graphics, sound documents, video sequences, and texts. The copyright for published objects created by the authors themselves remains solely with the authors of the pages. Any duplication or use of such graphics, audio files, video sequences, and texts in other electronic or printed publications is not permitted without the express consent of the authors. The copyright for all photos is held by Das Blümchen Franchise GmbH. Some photos were taken by Michael Häfner, Friedrichshafen.
Visitor statistics:
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
data protection
The data you provide will be treated confidentially and will not be passed on to third parties.
Your rights as a user:
When your personal data is processed, the GDPR grants you certain rights as a website user:
Right to information (Art. 15 GDPR): You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have the right to information about this personal data and to the information specified in Art. 15 GDPR.
Right to rectification and erasure (Articles 16 and 17 GDPR): You have the right to request the immediate rectification of inaccurate personal data concerning you and, where applicable, the completion of incomplete personal data. You also have the right to request that personal data concerning you be erased without delay if one of the reasons listed in detail in Art. 17 GDPR applies, e.g., if the data is no longer required for the purposes pursued.
Right to restriction of processing (Art. 18 GDPR): You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR applies, e.g. if you have objected to the processing, for the duration of any review.
Right to data portability (Art. 20 GDPR): In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format or to request that this data be transferred to a third party.
Right to object (Art. 21 GDPR): If data is collected on the basis of Art. 6 (1) (f) (data processing to safeguard legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or the processing serves to assert, exercise, or defend legal claims.
Right to lodge a complaint with a supervisory authority Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your data violates data protection regulations. The right to lodge a complaint can be exercised in particular with a supervisory authority in the Member State of your place of residence, your place of work, or the place of the alleged infringement.
Contact form and online reservation
You can contact us using a web form. To use our contact form, we need your name, telephone number, address, and email address. The legal basis for processing is Art. 6 (1) (f) GDPR. We use your data exclusively to process your request.
Additional information regarding table reservations
server log files
The table reservation system automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
This data is not merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website—for this purpose, the server log files must be collected.
In order to tailor our website to your needs, we create pseudonymous user profiles using the Matomo web analysis tool. Matomo uses cookies that are stored on your device and can be read by us. This enables us to recognize returning visitors and count them as such. The full IP address is not stored. Data processing is carried out on the basis of Art. 6 (1) (f) GDPR and § 15 (3) TMG (German Telemedia Act) and in the interest of finding out how often our web pages have been accessed by different users. You can object to the processing at any time. To do so, please click on the link below. In this case, a so-called opt-out cookie will be stored in your browser, which means that Matomo will not collect any session data. However, if you delete your cookies, this will also delete the opt-out cookie and you may have to reactivate it.
With regard to the processing of your personal data, you have the following rights under the GDPR:
§ The right to request confirmation as to whether your personal data is being processed and, if so, the right to access that personal data and certain relevant information. This information includes, among other things, the purposes of the processing, the categories of personal data processed, and the recipients or categories of recipients to whom the personal data has been or will be disclosed (Art. 15 GDPR). Please note that the rights and freedoms of other individuals may restrict your right to information.
§ The right to request the rectification of your personal data if it is inaccurate or incomplete (Art. 16 GDPR).
§ The right to request that your personal data be deleted immediately under certain conditions (known as the "right to be forgotten")
(Art. 17 GDPR).
§ The right to request the restriction of the processing of your personal data under certain conditions (Art. 18 GDPR).
§ The right to object to the processing of your personal data in certain situations, provided that the processing is based on a legitimate interest of
us or a third party in accordance with Art. 6 (1) 1 f) GDPR.
§ The right to revoke your consent to the processing of your personal data at any time. Such revocation does not affect
the lawfulness of the processing that took place prior to your revocation.
To exercise these rights against us, you can also contact us using the contact details provided in Part A of this privacy policy.
Notwithstanding the above rights, you have the right to lodge a complaint with a competent supervisory authority for data protection and freedom of information.
General Terms and Conditions (GTC)
General Terms and Conditions (GTC)
1. All offers and contracts issued by Das Blümchen, as well as services rendered, are based exclusively on the current version of the general terms and conditions (hereinafter referred to as GTC). Any terms and conditions of the customer are invalid and will not be recognized. Exceptions require express written confirmation from Blümchen Franchise GmbH.
2. The number of guests specified by the customer is contractually binding, as stipulated in the offer, and determines the scope of services. A subsequent change in the number of guests is possible up to three days before the event; after that, it requires the written consent of Das Blümchen. Das Blümchen may charge the customer additional expenses for all other services whose contractual scope was exhausted and exceeded when the service was provided.
3. The agreed payment is to be made without delay on the invoice date unless Gasthaus Blume has granted separate payment terms in writing. If the customer is a business, we reserve the right to charge interest at a rate of 8 percentage points above the base rate for amounts outstanding beyond the payment deadline.
4. Unless otherwise stated, all prices and surcharges/flat rates are gross prices and therefore include the applicable value added tax. If the services to be provided are due more than four months after conclusion of the contract, Blümchen is entitled to adjust the prices stated in the offer or contract if wages or costs have increased by more than 5% in the meantime. The customer is entitled to withdraw from the contract due to the price adjustment if this makes the fulfillment of the contract unreasonable for them.
5. Customer satisfaction is our top priority. Therefore, we always strive to meet agreed deadlines. In individual cases, the customer grants us a tolerance of up to 60 minutes.
6. Cancellations of table reservations
6.1 Reservations must be canceled online via the cancellation link in the reservation confirmation. Alternatively, cancellations can be made in writing by email. Cancellations cannot be made by telephone.
6.2 Table reservations must be canceled at least 1 hour before the agreed arrival time. If a cancellation is made too late or not at all, Blümchen reserves the right to charge a cancellation fee of €15 per reserved seat. If Blümchen is able to reallocate the table to other guests at short notice for the same period, no fee will be charged.
6.3 Blümchen reserves the right to cancel table reservations if necessary.
7. Cancellation of catering events and exclusive bookings of entire guest rooms, the entire restaurant, or the entire outdoor area.
7.1 If the customer cancels the order for reasons for which we are not responsible, we are entitled to charge a cancellation fee without having to provide proof of damage. The total costs are based on the services ordered from us on the basis of the agreed number of participants.
• Up to 7 days before the start of the event: free of charge,
• 6 to 3 days before the start of the event: 50%,
• 2 to 1 days before the start of the event: 75%,
• On the day of the event: 100% of the agreed total net costs
7.2. With regard to the cancellation fee, the customer reserves the right to prove that we have actually incurred no or only minor damage. We reserve the right to prove and claim higher damages.
7.3. All cancellations must be made in writing.
7.4 Blümchen reserves the right to cancel catering orders up to four weeks before the event date.
8. Goods and rental items must be checked by the customer for defects and damage upon delivery. Any defects or shortages found must be reported immediately so that Blümchen can remedy the situation. If this is not done, the delivery shall be deemed to have been approved by the customer in accordance with the contract.
9. If damage occurs to items provided or organized by Blümchen during the customer's event, in particular to furniture, crockery, or glasses, the customer is obliged to pay compensation. Breakages and losses must be replaced at replacement value. The customer is, of course, entitled to prove to Blümchen that no damage or significantly less damage than invoiced has been incurred. The customer is responsible for any fault on the part of their guests, employees, or staff as well as for their own fault. In the event that the customer has rented items from Blümchen, they may be charged rent until the items are returned. If the items are damaged or lost, rent may be charged until they are repaired, replaced, or compensated for. For fireworks—outside of New Year's Eve—official permission must be obtained in advance and registered with Das Blümchen before the event begins.
10. Blümchen shall only be liable to the customer for damages due to breach of a contractual obligation if intent or gross negligence can be proven.
11. Blümchen is entitled to replace listed and agreed services with equivalent services if these are not available or cannot be fulfilled and the replacement is reasonable.
12. The customer is obliged to insure rental items against all risks at their own expense. All necessary official permits must be obtained at the customer's expense. If the rental item is damaged, Blümchen must be informed immediately. Rental items may only be used for the contractually agreed duration, at the agreed location and for the agreed purpose.
13. Blümchen shall not be held liable for damages or services not rendered due to force majeure.
14. The place of performance for delivery, handover, and payment is Freiburg. The place of jurisdiction for commercial contractual partners is Freiburg.
As of January 2026